Privacy Policy

Introduction

At Axion Lab, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at axionlab.ai or use our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

• • Personal Information: Name, email address, phone number, company name, and job title that you provide when contacting us or using our services
• • Technical Information: IP address, browser type, device information, operating system, and usage data collected automatically through cookies and analytics tools
• • Communication Data: Information you provide when corresponding with us via email, contact forms, or other communication channels
• • Business Information: Details about your business needs, challenges, and requirements when discussing potential AI solutions

How We Use Your Information

We use the collected information for the following purposes:

• • To provide, operate, and maintain our website and services
• • To improve, personalize, and expand our services based on your feedback and usage patterns
• • To communicate with you, including responding to inquiries and sending service-related updates
• • To send marketing communications (only with your consent)
• • To process transactions and manage business relationships
• • To detect, prevent, and address technical issues and security threats
• • To comply with legal obligations and protect our legal rights

Data Protection & Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure servers, regular security audits, and restricted access to personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. Cookies are small data files stored on your device that help us remember your preferences and improve our services.

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business. These providers include:

• • Hosting and infrastructure providers (AWS, Netlify)
• • Analytics services (Google Analytics, with anonymized IP addresses)
• • Communication tools (email service providers)
• • Payment processors (for business transactions)

Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

• • Consent: For marketing communications and optional data processing
• • Contract: To fulfill our contractual obligations when providing services
• • Legitimate Interests: For business operations, security, and service improvements
• • Legal Obligations: To comply with applicable laws and regulations

Automated Decision-Making

We may use automated systems to analyze data and improve our services. However, we do not make automated decisions that significantly affect you without human review. You have the right to request human intervention, express your point of view, and contest any automated decision.

Data Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including:

• • Encryption of data in transit and at rest using industry-standard protocols
• • Regular security assessments and penetration testing
• • Access controls and authentication mechanisms
• • Employee training on data protection and security practices
• • Incident response procedures for potential data breaches

Your Data Rights

Under applicable data protection laws, including GDPR for EU residents, you have the following rights regarding your personal information:

To exercise any of these rights, please contact us at info@axionlab.ai.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. When determining retention periods, we consider the nature and sensitivity of the data, potential risks, and applicable legal requirements.

International Data Transfers

As we operate globally, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the 'Last updated' date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: